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One of the most important concerens when running a business is finding out who your potential competition is. If you can find out what your competitors are up to, then you are already one step ahead of the game. This is because you will know what products and services the competition is offering and you will be able to counter those with items of your own, preferably marketed more attractively.
1. Where To Start
Don't fall into the all-too common method of using a search engine to find your competition. Plenty of businesses take place outside the Internet. Plenty of house-cleaning services are run by young adults and pay is given out under the table. Alternatively, you might find that many businesses operate without web sites - the businesses may be listed in the yellow pages or your local newspaper. Be sure to cut out any ads you find and keep track of your competition closely.
2. Don't Be A Copycat
One of the most common themes in businesses is innovation. Every once in a while, an innovation or new technology will come along and change the way that people work within a particular industry. After that, everyone will jump on the bandwagon in an attempt to get a piece of the pie. You will be going up against huge multibillion dollar corporations that have bigger advertising budgets and the connections to make any product faster and cheaper. Thus, your claim to fame will no longer depend on following a sucessful industry, but rather diverging from it. You want to do what other people are doing but in a way that is different. The idea isn't to reinvent the wheel, merely to distinguish yourself in the marketplace enough that people will recognize your brand of wheels. Often, distinguishing yourself can be done simply by selecting a memorable color scheme and logo. Other times it's all about the design - making things smaller and more pleasureable to the eye.
3. Provide Better Service
If two companies each offer the same product at the same price, what factors will determine that retailer the customer chooses? Service is the most important - how friendly your staff are and how close the store is to the customers place of residence. You can also add further value to your services or products by offering a money back guarantee, offering an extended warrantee, or offering free technical support.
4. Keep It Simple
A lot of businesses could do better if they only made the product easier to use. A common theme is to make the product only require three steps to use. Use plain english when describing your product and how to use it, although not so simple as to make the people you are explaining it to feel dumb. Many consumers end up returning perfectly good products not because they aren't good but because they simply can't figure out how to use it.
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